Little Palms Foundation (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website (“Site”), donation platforms, campaigns, and communication channels.
By using our Site, you agree to the practices described in this policy.
1. Information We Collect
We collect the following categories of information:
a) Information You Provide Directly
- Name, email address, phone number, and mailing address (e.g., when completing a donation form, subscribing to our newsletter, or filling out a contact form).
- Payment details (processed securely through third-party providers—see Section 3).
- Donation designations, amounts, and recurring preferences.
- Employer details (if you use an employer match lookup tool).
- Communications you send to us (questions, feedback, inquiries).
b) Information Collected Automatically
- IP address, browser type, device information, and operating system.
- Website usage data (pages visited, time spent, links clicked).
- Cookies and similar technologies for analytics and functionality.
c) Information from Third Parties
- Donation processing platforms (e.g., Classy, Donorbox, Stripe, Givebutter).
- Employer matching gift databases.
- Social media platforms (if you interact with us there).
2. How We Use Your Information
We use your information to:
- Process donations and send receipts or acknowledgments.
- Manage recurring donations and donor accounts.
- Respond to inquiries and provide customer support.
- Share newsletters, impact updates, and fundraising appeals (with your consent).
- Run campaigns (e.g., Diaspora Fund, Teko the Turtle) and track engagement.
- Improve our Site, campaigns, and donor experience.
- Comply with legal and regulatory obligations.
3. Donations and Payment Processing
We do not store or process your full payment card details on our servers. Payments are handled securely by third-party providers such as Classy, Donorbox, Stripe, or Givebutter. These providers are PCI-DSS compliant.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep our Site secure and functional.
- Analyze website traffic and improve usability.
- Track campaign performance.
You can disable cookies in your browser settings, but some features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information. We may share information in limited circumstances:
- Service providers: trusted third parties who process donations, provide email delivery, analytics, or IT support.
- Legal requirements: if required by law, regulation, or court order.
- With your consent: for example, when you opt in to share donor stories or participate in campaigns.
6. Data Security
We use technical, organizational, and administrative measures to protect your information. While no method of transmission over the internet is 100% secure, we take reasonable steps to safeguard your data.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, tax, and reporting obligations.
Donor and financial records are typically retained for at least seven (7) years, in accordance with applicable nonprofit, tax, and regulatory requirements. Other information may be retained for shorter periods depending on its purpose and use.
8. Your Rights
Depending on where you live, you may have rights under privacy laws such as GDPR (EU), UK GDPR, or CCPA (California):
- Right to access: request a copy of the data we hold about you.
- Right to correct: request corrections to inaccurate or incomplete data.
- Right to delete: request deletion of your data (subject to legal obligations).
- Right to opt out: unsubscribe from marketing communications at any time by clicking “unsubscribe” in our emails.
To exercise these rights, contact us at hello@littlepalmsfoundation.org.
9. Children’s Privacy
Our Site is not directed at children under 13. We do not knowingly collect information from children without parental consent.
10. International Users
If you are accessing our Site from outside the United States, note that your data may be transferred to and processed in the United States, where data protection laws may differ.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the most recent version. Changes take effect immediately when posted.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: hello@littlepalmsfoundation.org
Effective Date: April 13, 2026